Proof, not promises

Real results for real businesses

Two decades of engagements across finance, government, and manufacturing — from digital transformation and cloud migrations to cybersecurity and managed IT operations.

Years of delivery: 20+Years of delivery
Availability achieved: 99%Availability achieved
Repeat business: 98%Repeat business

Digital Transformation

ALJ Finance

SAMA-licensed consumer & asset finance

Challenge: Accelerate the business and modernise customer-facing services through a cloud-first digital transformation.
Solution: Standardised network architecture and a native Android app built in Kotlin, delivered iteratively with a dedicated offshore team.

43%

Productivity gain in 3 months

99%

Availability across supported tech

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Infrastructure Solutions

Alamthal Financing

SAMA-licensed leasing finance, since 2000

Challenge: Aging, end-of-life infrastructure with single points of failure, no redundancy, and a legacy mail platform to retire.
Solution: A resilient, monitored infrastructure with VEEAM backup and DR, an Azure cost-optimised migration, and a move to Microsoft 365.

99%

Availability across supported tech

5 mo

End-to-end delivery

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Cyber Security Solutions

ETEC

Saudi education & training evaluation authority

Challenge: Limited visibility across on-premises and multi-cloud systems, with slow detection and remediation of performance issues.
Solution: SolarWinds monitoring across applications and server infrastructure, plus ITSM processes and ISO-aligned documentation.

60%

Lower onsite cost

99%

Availability across supported tech

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Cloud Solutions

Kerry (AATCO Food Industries)

Culinary sauces manufacturer, MEA

Challenge: End-of-life infrastructure, single points of failure and a legacy mail platform, with manual routine processes ripe for automation.
Solution: A modernised, cloud-ready infrastructure with Microsoft 365 and Robotic Process Automation for routine tasks.

40%

Lower total cost of operations

45%

Less resource dependency

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IT Outsourcing

Quara Finance

Finance firm standardising IT operations

Challenge: Unstructured IT processes, unpredictable costs and limited governance, with no consistent documentation system.
Solution: An ITSM implementation on ManageEngine ServiceDesk Plus and Asset Explorer.

ISO

Environment documented to norms

ITSM

Incident & problem mgmt live

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IT Outsourcing

Wasata Capital

Top-6 Saudi investment bank

Challenge: Strict SLAs on a Temenos T24 core, a high total cost of ownership, and no consistent ITIL processes or ISO documentation.
Solution: A Temenos T24 L1 support and ITIL-compliant service desk, with end-user, datacenter and infrastructure L1 management, and full ISO documentation.

60%

Lower onsite cost

100%

SLA adherence

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IT Outsourcing

Al Borg Diagnostics

One of Saudi Arabia’s largest medical laboratory networks

Challenge: Strict SLAs and rapid on-call and onsite support across seven cities, where any support delay stalls the lab’s production line.
Solution: An ITIL-compliant managed service desk for Microsoft Dynamics and end-user infrastructure, with AI-assisted field support and datacenter L1 management across seven cities.

60%

Lower onsite cost

Cities covered

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Infrastructure Solutions

High-Availability SQL Platform

45-server SQL cluster, delivered with zero downtime

Challenge: A complex environment with no database redundancy, outdated applications, poor security, and a tight timeline that demanded zero downtime on live servers.
Solution: A 45-server high-availability SQL estate using clustering and mirroring, with RBS implemented at zero production downtime, plus SSRS dashboards and a data-warehouse for reporting.

Servers, zero downtime

15 days

Delivered ahead of schedule

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Infrastructure Solutions

Enterprise SQL Migration & Upgrade

100+ databases migrated, SQL 2008 → 2016

Challenge: Migrate 100+ SQL databases and upgrade from SQL 2008 to 2016 with no business impact — against poor performance, a weak security model, no redundancy and high operating cost.
Solution: Capacity planning across the estate, SQL Server Always On high availability, application upgrades, hardened security groups, and performance tuning.

100+

Databases migrated

2008 → 2016

Upgraded, zero business impact

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Infrastructure Solutions

Active Directory Modernisation

3,000 users and 500 servers across 9 sites

Challenge: A sprawling Active Directory of 3,000+ users and 500 servers with inconsistent structure, limited monitoring, and no documentation aligned to Microsoft or ISO standards.
Solution: A full AD revamp to Microsoft security standards — new structure and nomenclature, security roles and delegations, Group Policy controls, auditing, and advanced monitoring — with ISO-aligned documentation.

3,000+

Users across 9 sites

ISO

Documented to standard

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Cyber Security Solutions

Domain & Server Security Remediation

300 servers and 4 domain controllers hardened

Challenge: Bring 300 member servers and 4 domain controllers into compliance with Microsoft security norms — without any impact on a live production environment.
Solution: A project plan covering the whole environment, fixing non-compliance rules on domain controllers and member servers to Microsoft baselines, implemented with zero production impact.

306

Non-compliance rules fixed

Production impact

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IT Outsourcing

Chili's

Casual-dining chain — 50 branches, 20 cities

Challenge: Keep point-of-sale and kitchen systems running across ~50 branches in 20 cities, where any downtime interrupts service to customers.
Solution: A managed support model combining second-by-second remote support with full onsite engineer cover across every branch.

Branches across 20 cities

24×7

Remote + onsite support

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Infrastructure Solutions

Boutique Group

Luxury hospitality — head office, branches & palaces

Challenge: Run reliable deskside, network and firewall operations for the Riyadh head office and every branch and palace, while meeting NCA security compliance.
Solution: Managed deskside, network and firewall operations at 99%+ uptime, plus SharePoint and email-platform migrations and NCA-aligned security.

99%+

Head-office uptime

NCA

Security compliance

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Infrastructure Solutions

THC

Head-office infrastructure & data-centre operations

Challenge: Manage head-office infrastructure and a data centre end to end — servers, network, firewall, device management and monitoring — as one dependable operation.
Solution: End-to-end managed operations: server, network and firewall management, MDM and monitoring-tool implementation, and full data-centre management.

Managed end-to-end

24×7

Infra, network & firewall ops

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