Satmz

Cloud and Microsoft 365 services in Saudi Arabia

Move to cloud without the chaos

IT support — from

SAR 400/month, billed annually

Covers 20 Microsoft 365 users. Configure your own estate for an exact price.

Three ways to get started · fixed scope, fixed price
  • ISO 27001 — Information Security
  • ISO 9001 — Quality Management
  • ITIL v5 Certified
  • Top Managed Service Provider in Saudi Arabia — Clutch, 2023
  • Top IT Services Company in Saudi Arabia — Clutch, 2023
  • Top Cybersecurity Company in Saudi Arabia — Clutch, 2023
  • Best IT Services Company — GoodFirms

ISO 27001 Certified · ISO 9001:2015 Certified · ITIL Foundation Certified. Named Top Managed Service Provider in Saudi Arabia by Clutch, 2023. SAT Microsystems has delivered IT in the Kingdom since 2003.

Cloud

The systems everything else now runs on

For most offices, Microsoft 365 is no longer one system among many — it is email, files, calendars and sign-in all at once, and when it misbehaves the whole business notices. We look after the Microsoft 365 seats and the cloud services you already run: failing or degraded services troubleshot and restored, configuration kept in order, and resources resized within the tiers you have already chosen.

Microsoft 365 support is priced per seat and published — one person is one seat, however many machines they use — and the rate falls as you grow. Bigger moves are their own priced jobs: right-sizing a cloud estate that has grown expensive, adding cloud resources, or migrating servers from your own room into the cloud.

What’s covered

Cloud and Microsoft 365 services — what’s included

Exactly what Satmz covers for your cloud — what we keep running, what we can change, and what we build new. Fixed scope, fixed price, no discovery call.

Price my IT support

Cloud support

Raise a request when a cloud service fails or behaves unexpectedly. Engineers troubleshoot and restore your existing resources.

What we handle

  • Troubleshoot cloud services that are failing or degraded
  • Maintain your already-deployed cloud resources
  • Fix availability and performance issues

Devices & systems we support

  • Azure subscriptions
  • M365 tenant (Exchange, SharePoint, Teams, OneDrive)
  • Entra ID
  • Azure VMs & resources
  • Cost & usage monitoring

Small adjustments included

  • Resize a resource within tiers you’ve already provisioned
  • Modify the configuration of an existing resource
  • Restart or redeploy an existing service

Support keeps it running — brand-new builds are a project

Scope a new project →

We do both — they just live in different lanes. Support fixes and maintains what you already have; setting up something you don’t have yet is scoped in “Set up something new”. These examples are the line on Essentials and Pro — the Ultra level also covers major upgrades and growth projects across the estate we look after.

  • Support · Restart a crashed instanceSet up new · Build a new cloud environment
  • Support · Fix a database that’s running slowSet up new · Migrate a database to the cloud
  • Support · Resize an existing VM within its tierSet up new · Add a new production environment
Build my support plan

Modify or tune my IT setup

Cloud changes & upgrades

Optimise and reconfigure what you already run in the cloud.

Changes & upgrades we make

  • Right-sizing
  • Reservations / savings plans
  • Storage-tier optimisation
  • Resource reconfiguration
  • License optimisation

What you get

  • The change implemented on your existing systems
  • A change and rollback plan for anything touched in production
  • Post-change validation and confirmation it’s working
  • A short record of exactly what changed
Configure a change

Set up something new

New Cloud builds & projects

Move to the cloud or build new cloud foundations.

What we build

  • On-prem → cloud migration
  • Azure landing zone
  • Tenant setup / migration
  • Cloud modernisation / re-platform

What you get

  • The new environment or system built to the agreed scope
  • Configuration and integration into your existing setup
  • Validation and testing against the defined scope
  • As-built documentation and a clean handover

Projects priced on screen

Pick one and its price is on screen before anything is agreed.

How we deliver it — our framework

  1. 01
    You tell us what to set up

    Pick the area and how much you’re rolling out, and add any specifics.

  2. 02
    We confirm scope, timeline & price

    We define the deliverables, a timeline, and a fixed price before any work starts.

  3. 03
    We build, validate and hand over

    We deliver to the agreed scope, validate it, and hand over with full documentation.

Scope a project

Cloud — frequently asked questions

Not sure which cloud service fits?

Answer a few quick questions and we’ll take you straight to the right place — based on your size, environment, and goals.