Satmz
Boutique GroupInfrastructure Solutions

Boutique Group

Luxury hospitality — head office, branches & palaces

Head-office uptime
99%+Head-office uptime
Security compliance
NCASecurity compliance

About the client

Boutique Group manages a portfolio of luxury properties in Saudi Arabia — a Riyadh head office alongside branches and palaces — where IT reliability and security compliance are non-negotiable.

The challenge

Boutique Group needed dependable day-to-day IT across its Riyadh head office and a wider estate of branches and palaces, with high uptime and strong security as standing requirements.

In parallel, the group needed to modernise its collaboration platforms and bring the environment in line with National Cybersecurity Authority (NCA) standards.

The solution

SAT managed deskside, network and firewall operations for the Riyadh head office at 99%+ uptime, and extended managed operations across all branches and palaces.

The team migrated SharePoint and the email platform, and delivered multiple further migrations, patch updates and security-compliance work aligned to NCA standards.

The result

The estate runs at high uptime and user satisfaction, on modern collaboration platforms, and compliant with NCA security standards.

Measurable impact

What changed for the business

  • 99%+ uptime for Riyadh head-office operations
  • Managed deskside, network and firewall operations
  • Migrated SharePoint and the email platform
  • Multiple migrations, patch updates and NCA-aligned security compliance
  • Managed all branches and palaces with high user satisfaction

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Let’s deliver results like these

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