Satmz
العربية

Server support and management in Saudi Arabia

The foundation your business runs on

IT support — from

SAR 378/month, billed annually

Covers 1 physical server and 1 virtual machine. Configure your own estate for an exact price.

Three ways to get started · fixed scope, fixed price
  • ISO 27001 — Information Security
  • ISO 9001 — Quality Management
  • ITIL v5 Certified
  • Top Managed Service Provider in Saudi Arabia — Clutch, 2023
  • Top IT Services Company in Saudi Arabia — Clutch, 2023
  • Top Cybersecurity Company in Saudi Arabia — Clutch, 2023
  • Best IT Services Company — GoodFirms

ISO 27001 Certified · ISO 9001:2015 Certified · ITIL Foundation Certified. Named Top Managed Service Provider in Saudi Arabia by Clutch, 2023. SAT Microsystems has delivered IT in the Kingdom since 2003.

What do your servers need?

Pick what fits — keep what you have running, improve something you already have, or set up something new. Each one takes you into a short configurator.

Price my IT support

We keep your servers and storage healthy and fix what breaks.

Managed Support Plan · per device/month
  • Physical servers (Dell / HPE)
  • Windows / Linux server OS
  • Hyper-V / VMware VMs
  • SAN / NAS storage
  • +2 more
Build my support plan

Modify or tune my IT setup

Expand capacity and patch what you already run.

Add-on / Change Request
  • Disk / vCPU / RAM expansion
  • Storage tiering
  • OS & hypervisor patching
  • VM resize
  • +2 more
Configure my change

Set up something new

Build new servers, storage, and environments.

Project / Implementation
  • New physical server build
  • Hyper-V / VMware cluster provisioning
  • Storage array deployment
  • Prod / Dev / DR environment build
Scope my project

Servers & Virtualization

The systems your business runs on, kept healthy

Servers rarely fail all at once. A disk starts throwing errors, a host falls behind on patches, a virtual machine runs out of space at month-end — and the systems that track jobs, stock and accounts sit on top of all of it. We look after the physical servers, storage and virtual machines you already run: errors and outages fixed, routine patches and firmware applied, and system health checked so problems are caught early.

Every server, virtual machine and storage system is priced on its own and published, and the rate falls as the estate grows. Adding capacity, upgrading an operating system, or building a new server or a Hyper-V or VMware cluster are separate jobs, each priced on screen before anything is committed.

What’s covered

Server and storage services — what’s included

Exactly what Satmz covers for your servers & virtualization — what we keep running, what we can change, and what we build new. Fixed scope, fixed price, no discovery call.

Price my IT support

Servers & Virtualization support

Raise a request when a server, storage system, or virtual desktop has issues. Engineers fix errors, apply routine patches, and keep your existing systems healthy.

What we handle

  • Maintain your existing servers, storage, and virtual desktops
  • Fix errors and outages, apply routine patches and firmware updates
  • Monitor system health on request

Devices & systems we support

  • Physical servers (Dell / HPE)
  • Windows / Linux server OS
  • Hyper-V / VMware VMs
  • SAN / NAS storage
  • RAID & clusters
  • Backup & monitoring agents

Small adjustments included

  • Modify the configuration of an existing server or desktop pool
  • Restart services and reassign an existing desktop
  • Schedule patch timing and tune performance settings

Support keeps it running — brand-new builds are a project

Scope a new project →

We do both — they just live in different lanes. Support fixes and maintains what you already have; setting up something you don’t have yet is scoped in “Set up something new”. These examples are the line on Essentials and Pro — the Ultra level also covers major upgrades and growth projects across the estate we look after.

  • Support · A server stopped responding and needs bringing backSet up new · Set up a new server
  • Support · Fix a virtual desktop that’s laggingSet up new · Add 50 new virtual desktops
  • Support · A patch failed and needs fixingSet up new · Upgrade to a new major platform version
Build my support plan

Modify or tune my IT setup

Servers & Virtualization changes & upgrades

Expand capacity and patch what you already run.

Changes & upgrades we make

  • Disk / vCPU / RAM expansion
  • Storage tiering
  • OS & hypervisor patching
  • VM resize
  • Cluster node add
  • Capacity optimisation

What you get

  • The change implemented on your existing systems
  • A change and rollback plan for anything touched in production
  • Post-change validation and confirmation it’s working
  • A short record of exactly what changed
Configure a change

Set up something new

New Servers & Virtualization builds & projects

Build new servers, storage, and environments.

What we build

  • New physical server build
  • Hyper-V / VMware cluster provisioning
  • Storage array deployment
  • Prod / Dev / DR environment build

What you get

  • The new environment or system built to the agreed scope
  • Configuration and integration into your existing setup
  • Validation and testing against the defined scope
  • As-built documentation and a clean handover

Projects priced on screen

Pick one and its price is on screen before anything is agreed.

How we deliver it — our framework

  1. 01
    You tell us what to set up

    Pick the area and how much you’re rolling out, and add any specifics.

  2. 02
    We confirm scope, timeline & price

    We define the deliverables, a timeline, and a fixed price before any work starts.

  3. 03
    We build, validate and hand over

    We deliver to the agreed scope, validate it, and hand over with full documentation.

Scope a project

Servers & Virtualization — frequently asked questions

Not sure which server service fits?

Answer a few quick questions and we’ll take you straight to the right place — based on your size, environment, and goals.

Help me choose →Talk to an Expert