IT support in Riyadh
Two decades supporting Riyadh organisations from our office in the city — with the scope, the response commitment and the price all stated before anyone picks up a phone.
Who we look after in Riyadh
THC
Four Seasons HotelHospitality
Quara Finance
Boutique Group
- On site
- Same-day on-site when something needs a person
- Response
- Committed per level, stated on the plan — not negotiated later
- Help desk
- Arabic and English, around the clock
What IT support looks like in Riyadh
Riyadh work skews larger and more regulated than anywhere else we operate — head offices, financial services, government-adjacent bodies and the Vision 2030 programmes, all of which arrive with requirements attached. That means server support that is housekeeping as much as firefighting, network support on the firewalls and core switching a head office cannot trade without, data backup that is restore-tested rather than assumed, computer support for the machines people actually work on, Microsoft 365 support per person, and cybersecurity priced component by component so you can start with multi-factor sign-in and add the rest when an auditor asks. Riyadh estates also tend toward more virtualization than the coastal cities, often split between a data centre and a cloud subscription that grew without much planning, so the work skews toward capacity, licence sprawl and patch currency across a larger footprint. Whether you call it managed IT services, outsourced IT support or an IT AMC, every area here carries a published rate and a stated response time before anyone talks to you — which is considerably easier to put in front of a procurement team than a proposal that arrives in three weeks.
What we support
Priced before you call
Each area is priced on its own for a 20-person office in Riyadh, so you can cover the parts you want and leave the rest. The rate falls as your estate grows.
Computer support
20 laptops and 1 printer
FromSAR 1,269/month
Price your ownNetwork support
1 firewall, 1 switch and 2 wireless access points
FromSAR 276/month
Price your ownCybersecurity
20 staff on multi-factor sign-in and 20 devices on antivirus
FromSAR 300/month
Price your ownMicrosoft 365 support
20 Microsoft 365 users
FromSAR 400/month
Price your ownServer support
1 physical server and 1 virtual machine
FromSAR 378/month
Price your ownData backup and recovery
20 laptops and 1 server backed up
FromSAR 399/month
Price your ownCCTV installation and maintenance
4 cameras and 1 recorder
FromSAR 45/month
Price your ownCover several areas together
Pick the areas that apply to you and price them in one plan. The per-device rate falls as the estate grows, so together is cheaper than the same areas bought separately.
Shops · clinics · restaurants
Running branches in Riyadh?
Priced per branch rather than as one estate — tills, cameras and network at each site — so opening another location is a known number rather than a renegotiation.
FromSAR 396/branch/month
Retail & branch supportRead more: computer support in Riyadh · network support in Riyadh · cybersecurity in Riyadh · microsoft 365 support in Riyadh · server support in Riyadh · data backup and recovery in Riyadh · cctv installation and maintenance in Riyadh
These are Essentials prices — our entry level.
Pro and Ultra add faster response commitments, deeper administration and more hands-on work, and cost more. Every figure is the annual-billing rate. See how each area is priced.
Questions
Working with us in Riyadh
See what it costs before you speak to anyone
Configure your estate, get an itemised quotation on screen and a proposal you can forward. Nothing is charged.
