Satmz
World’s first

Managed IT · Cybersecurity · Cloud · Networks · Infrastructure

We engineered the world’s first self-pricing IT service.

Servers, endpoints, network, seats — every class, every quantity, priced end to end with nobody in the loop.

businesses supported
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help desk, every day
0/7help desk, every day
to an itemised proposal
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Trusted by 500+ businesses across Saudi Arabia and the GCC

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Popular Categories

Seven areas of IT, each monitored, patched and supported entirely from our operations centres.

For multi-branch businesses

Priced per location, not per negotiation

Retail chains, clinics and branch networks. Price one site and every subsequent site is the same known figure — so opening your fifteenth location is a line in a budget rather than a procurement exercise.

Most Popular

Branch Support

One support plan for every branch, from CCTV to POS. Every location runs the same plan, so support quality does not depend on which branch a problem happens in.

  • Network, firewalls and wireless at every site
  • Point-of-sale terminals, printers and scanners
  • CCTV recorders, retention and stream health
  • Staff devices and the people using them

Priced

Per branch, per month

  • One price per branch, per month
  • Unlimited tickets at every level
  • One help desk for every location
  • Consolidated reporting across all sites

Meet the team

The People Who Deliver your IT

Experienced professionals dedicated to delivering secure, scalable and innovative IT solutions — wherever your estate happens to be.

Ghause

Ghause

Delivering infrastructure projects on time, to scope

Abdul Saleem

Abdul Saleem

Fast deskside support

Osama

Osama

Resolving end-user issues before they slow the business

Pathan Basha

Pathan Basha

Owning issues end to end until they’re solved

Javed

Javed

Hardening and protecting the firewalls

Nazeer

Nazeer

The single point of contact that keeps every issue moving

Imran

Imran

Making sure the business always has the support it needs

Saifu

Saifu

Hands-on support that keeps every workstation running

Ghause

Ghause

Delivering infrastructure projects on time, to scope

Abdul Saleem

Abdul Saleem

Fast deskside support

Osama

Osama

Resolving end-user issues before they slow the business

Pathan Basha

Pathan Basha

Owning issues end to end until they’re solved

Javed

Javed

Hardening and protecting the firewalls

Nazeer

Nazeer

The single point of contact that keeps every issue moving

Imran

Imran

Making sure the business always has the support it needs

Saifu

Saifu

Hands-on support that keeps every workstation running

Explore our solutions

What SATMZ has Delivered for Businesses like yours

Real solutions. Measurable impact. Trusted by forward-thinking organisations.

Boutique Group

Infrastructure Solutions

Boutique Group

Luxury hospitality — head office, branches & palaces


Challenge

Run reliable deskside, network and firewall operations for the Riyadh head office and every branch and palace, while meeting NCA security compliance.

Solution

Managed deskside, network and firewall operations at 99%+ uptime, plus SharePoint and email-platform migrations and NCA-aligned security.


99%+

Head-office uptime

NCA

Security compliance

Read the case study
Chili's

IT Outsourcing

Chili's

Casual-dining chain — 50 branches, 20 cities


Challenge

Keep point-of-sale and kitchen systems running across ~50 branches in 20 cities, where any downtime interrupts service to customers.

Solution

A managed support model combining second-by-second remote support with full onsite engineer cover across every branch.


50

Branches across 20 cities

24×7

Remote + onsite support

Read the case study
Quara Finance

IT Outsourcing

Quara Finance

Finance firm standardising IT operations


Challenge

Unstructured IT processes, unpredictable costs and limited governance, with no consistent documentation system.

Solution

An ITSM implementation on ManageEngine ServiceDesk Plus and Asset Explorer.


ISO

Environment documented to norms

ITSM

Incident & problem mgmt live

Read the case study

Credentials

Certifications, Partners & Awards

Experienced professionals dedicated to delivering secure, scalable and innovative IT solutions.

Certificate
ISO 27001 Certified

ISO 27001 Certified

ISO 9001:2015 Certified

ISO 9001:2015 Certified

ITIL Foundation Certified

ITIL Foundation Certified

The Platforms we Build on
Microsoft
Cisco
Oracle
Red Hat
Awards & Recognition
Top Cybersecurity Company in Saudi Arabia — TechBehemoths · 2022
Top Artificial Intelligence Company in Saudi Arabia — TechBehemoths · 2022
Top Mobile App Development Company in Saudi Arabia — TechBehemoths · 2022
Best IT Services Company — GoodFirms
Top 100 Companies — Fastest Growth — Clutch · 2022
Top Systems Integration Company — Clutch · Saudi Arabia · 2023
Top Staff Augmentation Company — Clutch · Saudi Arabia · 2023
Top Managed Service Provider — Clutch · Saudi Arabia · 2023
Top IT Services Company — Clutch · Saudi Arabia · 2023
Top Cybersecurity Company — Clutch · Saudi Arabia · 2023

Not sure what you need?

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