IT support in Jeddah
Our head office is here, so an engineer can be at your desk the same day rather than the same week — and every rate is published before you speak to anyone.
Who we look after in Jeddah
Islamic Development Bank
Soliman Fakeeh HospitalPrivate hospital group
Haramain High Speed Railway
Etihad Club
- On site
- Same-day on-site when something needs a person
- Response
- Committed per level, stated on the plan — not negotiated later
- Help desk
- Arabic and English, around the clock
What IT support looks like in Jeddah
Jeddah runs on trade, and it shows in the IT. Port logistics, retail groups, hospitality and private healthcare make up most of what we look after here, and almost none of it sits in one building. So the work is computer support for the laptops, desktops and POS terminals your staff use, network support for the firewalls, switches and wireless behind them, server support and tested backups where there is a server room, Microsoft 365 support priced per person, and the cybersecurity that healthcare and finance clients get audited on. Most Jeddah estates we take on are a head office plus a scatter of branches, shops or clinics, each with a handful of machines, a till or two and a network nobody has looked at since it was installed — which decides how the support works: remote monitoring across everything, and a person physically at the site that actually needs one. If you have been quoted an IT AMC, this is the same thing costed area by area instead of as one negotiated lump. Every figure is published, and yours to check before you call rather than after a proposal arrives.
What we support
Priced before you call
Each area is priced on its own for a 20-person office in Jeddah, so you can cover the parts you want and leave the rest. The rate falls as your estate grows.
Computer support
20 laptops and 1 printer
FromSAR 1,269/month
Price your ownNetwork support
1 firewall, 1 switch and 2 wireless access points
FromSAR 276/month
Price your ownCybersecurity
20 staff on multi-factor sign-in and 20 devices on antivirus
FromSAR 300/month
Price your ownMicrosoft 365 support
20 Microsoft 365 users
FromSAR 400/month
Price your ownServer support
1 physical server and 1 virtual machine
FromSAR 378/month
Price your ownData backup and recovery
20 laptops and 1 server backed up
FromSAR 399/month
Price your ownCCTV installation and maintenance
4 cameras and 1 recorder
FromSAR 45/month
Price your ownCover several areas together
Pick the areas that apply to you and price them in one plan. The per-device rate falls as the estate grows, so together is cheaper than the same areas bought separately.
Shops · clinics · restaurants
Running branches in Jeddah?
Priced per branch rather than as one estate — tills, cameras and network at each site — so opening another location is a known number rather than a renegotiation.
FromSAR 396/branch/month
Retail & branch supportRead more: computer support in Jeddah · network support in Jeddah · cybersecurity in Jeddah · microsoft 365 support in Jeddah · server support in Jeddah · data backup and recovery in Jeddah · cctv installation and maintenance in Jeddah
These are Essentials prices — our entry level.
Pro and Ultra add faster response commitments, deeper administration and more hands-on work, and cost more. Every figure is the annual-billing rate. See how each area is priced.
Questions
Working with us in Jeddah
See what it costs before you speak to anyone
Configure your estate, get an itemised quotation on screen and a proposal you can forward. Nothing is charged.
