Remote support
IT support for multiple locations
Retail chains, clinics, branch networks and distributed offices. Priced per site rather than per estate, so opening your fifteenth location is a known number rather than a renegotiation.
Delivered remotely from our Jeddah and Riyadh operations centres.
Why per-site pricing changes the conversation
Most providers price a multi-site estate as one negotiation, which means every new location is another one. We do not.
- A branch has a known shape — so many tills, so many devices, one network
- Price it once and every subsequent branch is the same known figure
- Opening a location becomes a line in a budget rather than a procurement exercise
- Closing one is equally simple, which matters more than people admit
What every site gets
The same coverage at each location, so support quality does not depend on which branch a problem happens in.
- Network and connectivity monitoring at every site
- Point-of-sale and workplace devices covered per branch
- CCTV recorders and retention monitored centrally
- One help desk for every location, reachable at any hour
- Consolidated reporting — every site, one view
How it works across many sites
A distributed estate is where centralised remote management earns the most, so it is worth being precise about how it runs at scale.
- Everything at a keyboard — monitoring, configuration, policy, diagnosis — is ours at every site
- Physical work is done by your local staff or supplier, directed by us
- Device configurations are held centrally, so a swap-out is restored in minutes
- A site that loses connectivity raises an alert immediately, even though we cannot reach into it
Questions
Price your support plan
Answer a few questions about what you run. You will see the monthly figure as you go, and an itemised proposal reaches your inbox in minutes. Nothing is charged.