Remote support
Remote security monitoring and management
Security is the one area where distance genuinely does not matter — attacks arrive over the network, and so does the defence. Priced per component, because nobody buys "security" in the abstract.
Delivered remotely from our Jeddah and Riyadh operations centres.
Remote support — from
USD 133/month, billed annually
Covers 25 staff on multi-factor sign-in, 25 devices on antivirus and 25 encrypted. Configure your own estate for an exact price.
Shown in US dollars, billed in SAR at a fixed rate.
What we look after
- Logins and access — directory services, single sign-on, MFA, privileged accounts
- Device protection — EDR, antivirus, disk encryption, data loss prevention
- Threat defence — SOC monitoring, alert triage, vulnerability remediation
- Compliance and audit — framework readiness and policy management
Delivered entirely remotely
Attacks arrive over the network and so does the defence — none of this needs anyone in the building. Twelve named components, each priced on its own unit, and entering zero is how you decline one.
- Continuous monitoring, alert triage and investigation
- Endpoint detection and response across your estate
- Identity and access — MFA, SSO, privileged account governance
- Vulnerability identification and remediation
- Compliance framework readiness and evidence gathering
- Security policy authoring and maintenance
When hardware fails. We diagnose the fault, specify exactly what needs replacing, manage the vendor RMA, and configure the replacement once it is in place. Someone local racks it; everything either side of that is ours.
How it works
Each component is a separate line with its own billing unit, so a plan is exactly the shape of what you actually need.
- Price the components you want and enter zero against the rest
- Security components cost the same at every support level — they do not move with the ladder
- Alerts are triaged by our engineers, not forwarded to you as a queue
- Compliance evidence is gathered as you go, not assembled in a panic before an audit
Questions
Other areas we cover remotely
- CloudYour cloud estate has no physical location, so neither does supporting it. This is the one part of IT where remote delivery is not a compromise — it is simply how it works.Read more
- Endpoint & WorkplaceEvery laptop reports to us wherever it is. A device in a home office three time zones from your head office is no harder for us to look after than one at the next desk.Read more
- Backup & RecoveryMost backup failures are discovered during a restore, which is the worst possible moment. Verification is the product here — a backup nobody has tested is a hope, not a plan.Read more
Price your support plan
Answer a few questions about what you run. You will see the monthly figure as you go, and an itemised proposal reaches your inbox in minutes. Nothing is charged.