Satmz

Retail Equipment

Tills, scanners, and screens — bought, installed, and looked after

Sold as branch packages · priced per branch

Three ways we sell this

A till on its own is rarely the job, so we sell the whole branch rather than the parts — buy the kit, get it installed, keep it running. Take one, or all three in order.

Buying the hardware

Procurement+

Buy your IT through one agreement — protected pricing, authorised sourcing

Term
12-month agreement
Sourcing
Authorised channels

Opening a branch

Branch Opening

Open a new branch with the tech installed, configured, and working

Type
One-off project
Scope
Install & configure

Priced

Per branch, by city

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Most Popular

Branch Support

One support plan for every branch — CCTV to POS, all covered

Focus
Retail & multi-branch
Coverage
Unlimited tickets

Priced

Per branch, per month

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What’s covered

Retail equipment — supplied, installed, and supported

Everything on a branch floor that plugs in, and the network behind it. We don’t sell tills piece by piece — a POS terminal on its own is rarely the job, and a checkout that works but can’t reach the network isn’t a checkout. So we sell the branch: buy the equipment, get it installed and working, and keep it running once the doors open.

The equipment we cover

Point of sale

  • POS terminals and touchscreen tills
  • Receipt and label printers
  • Barcode scanners and handheld terminals
  • Cash drawers, card readers, and customer displays
  • Back-office PCs and stock-room laptops

Security and monitoring

  • CCTV cameras, indoor and forecourt
  • NVR and DVR recorders, with retention sized to your policy
  • Viewing stations for the store or head office
  • Alarm and intrusion sensors tied into the network

The network behind it

  • Branch firewall and internet link
  • Access and voice switches
  • Wi-Fi access points for staff and customers
  • Links back to head office and the other branches
  • Thermostats, scales, and other fixed-function kit

Step one — buying it

Procurement+

A 12-month supply agreement for everything you buy. We source through authorised channels at protected pricing, deliver it, inspect it on arrival, and register the warranties — so the kit that reaches your branch is genuine, tracked, and covered.

What it covers

  • Authorised-channel sourcing, validated on every purchase
  • Price benchmarked against the market on each order
  • Delivery with inspection on arrival, and a free follow-up visit within five days
  • Digital inventory and serial tracking across every branch
  • Warranty registered for you, with expiry alerts by email
  • A named account manager, whatever the order size

Where it stops

Procurement+ buys and delivers. Installing and configuring what arrives is Branch Opening; looking after it afterwards is Branch Support.

Step two — opening the branch

Branch Opening

You’ve bought the hardware; we make it a working branch. POS, CCTV, network and Wi-Fi installed, configured, joined to your existing systems, and tested end to end before the doors open. Priced on what’s actually in the branch, so you know the cost before you commit.

What it covers

  • Unbox, mount, and physically install the equipment
  • Configure and connect it — network, Wi-Fi, POS, CCTV, printers
  • Join the branch to your existing systems and standards
  • Test everything end to end before we leave site
  • A handover note listing what was installed, with serials
  • Priced per device and per city, so a small branch costs less than a large one

Where it stops

The install fee covers our work, not the devices. Cabling runs, power, and fit-out stay with your contractor.

Step three — keeping it running

Branch Support

One plan across every branch. We watch the tills, the cameras and the network around the clock, and fix what breaks — because a checkout that’s down on a Thursday evening is lost revenue, not a ticket that can wait until Sunday.

What it covers

  • Round-the-clock monitoring of every POS, camera, recorder and network device
  • A response SLA by tier — 45, 30, or 15 minutes
  • Unlimited tickets, with five configuration changes included per branch per month
  • Priced per branch, so it scales as you open more
  • Each device charged at its own rate — a POS-heavy branch isn’t billed like a network-heavy one
  • On-site visits when remote can’t fix it, billed per ticket rather than as a retainer

Where it stops

Support keeps the existing branch running. Opening a new one, or a project across the estate, is scoped separately.

Retail equipment questions

Not sure which Retail Equipment service fits?

Answer a few quick questions and we’ll take you straight to the right place — based on your size, environment, and goals.