Retail IT support in King Abdullah Economic City
Shops, clinics and restaurants priced per branch — so opening your next location is a known number rather than another negotiation.
One branch — from
SAR 396/branch/month
Covers 3 tills or desktops, 4 cameras, a firewall, a switch, 2 access points, a printer and 2 scanners — 14 devices at one site, with a 45-minute response commitment.
Essentials, our entry level. Pro and Ultra add faster response commitments, deeper administration and more hands-on work, and cost more.
- Per branch
- One figure per site — multiply by how many you run
- On site
- On-site visits scheduled to your response band
- Response
- Committed per level and stated on the plan, not after an incident
Why branches are priced differently
A branch is not a small office. It has a till rather than a desk, cameras that matter for reasons beyond IT, a network that stops trade the moment it drops, and nobody on site whose job is technology. It is also one of many: the question a chain actually asks is never "what do three hundred devices cost", it is "what does the next shop cost". So branch support is priced per branch — one figure covering the tills, the cameras, the network hardware, the printer and the scanners at that site — and multiplied by how many sites you run.
That shape changes what the plan is for. Monitoring runs across every site continuously, so a dead camera or an offline till opens a ticket before a branch manager notices and phones somebody. Response times are committed per level and stated on the plan rather than negotiated after an incident. And because the figure per branch is fixed and published, opening a fifteenth location is arithmetic you can do yourself in the budget meeting, instead of a quote you wait a fortnight for.
In King Abdullah Economic City: Branch estates at KAEC are typically operational units and tenant premises across the port and industrial areas rather than shops — but the shape is identical: several small sites, each with terminals, cameras and a network link, none of them staffed technically. One published figure per site keeps a growing footprint budgetable as tenants take more space.
Covered at every branch
- Every till, desktop and POS terminal at the site
- Cameras and recorders monitored for actual recording
- Firewall, switch and wireless at the branch
- Printers, scanners and fixed-function retail kit
- Committed response time per level, stated up front
- One figure per branch — multiply by your site count
Work out what your chain costs
Tell us what a typical branch holds and how many you run. The figure appears on screen, with a proposal you can forward. Nothing is charged.