Satmz

Network & Connectivity

Fast, secure, reliable connectivity — built right the first time

Three ways to get started · fixed scope, fixed price

What’s covered

Network & Connectivity services — what’s included

Exactly what Satmz covers for your network & connectivity — what we keep running, what we can change, and what we build new. Fixed scope, fixed price, no discovery call.

Look after my IT

Network & Connectivity support

Contact us when connectivity or performance drops. Engineers troubleshoot and fix issues on your existing network.

What we handle

  • Troubleshoot connectivity and performance issues
  • Maintain your existing routers, switches, and firewalls
  • Fix outages and instability

Devices & systems we support

  • Firewalls (FortiGate / Cisco / Palo Alto)
  • Switches & routers
  • Access points
  • VPN gateways
  • Load balancers
  • SD-WAN edges

Small adjustments included

  • Modify an existing firewall rule — not create new ones
  • Adjust routing or bandwidth settings on existing devices
  • Update the configuration of a device already in place

Support keeps it running — brand-new builds are a project

Scope a new project →

We do both — they just live in different lanes. Support fixes and maintains what you already have; setting up something you don’t have yet is scoped in Set up something new. These examples are the line on Essentials and Pro — the Ultra level also covers major upgrades and growth projects across the estate we look after.

  • Support · Fix a VPN that keeps droppingSet up new · Set up the network for a new office
  • Support · Re-prioritise bandwidth on an existing VLANSet up new · Add a new VLAN for a department
  • Support · Modify a rule on your current firewallSet up new · Install a new firewall
Build my support plan

Improve what I have

Network & Connectivity changes & upgrades

Adjust and extend the network you already have.

Changes & upgrades we make

  • Firmware upgrades
  • Firewall rule / policy changes
  • VLAN / subnet adds
  • QoS tuning
  • Like-for-like appliance swap
  • Bandwidth changes

What you get

  • The change implemented on your existing systems
  • A change and rollback plan for anything touched in production
  • Post-change validation and confirmation it’s working
  • A short record of exactly what changed
Configure a change

Set up something new

New Network & Connectivity builds & projects

Design and build new network infrastructure.

What we build

  • New firewall deployment
  • Network re-architecture
  • Multi-site SD-WAN rollout
  • Greenfield site cabling & build
  • Network access control (NAC)

What you get

  • The new environment or system built to the agreed scope
  • Configuration and integration into your existing setup
  • Validation and testing against the defined scope
  • As-built documentation and a clean handover

How we deliver it — our framework

  1. 01
    You tell us what to set up

    Pick the area and how much you’re rolling out, and add any specifics.

  2. 02
    We confirm scope, timeline & price

    We define the deliverables, a timeline, and a fixed price before any work starts.

  3. 03
    We build, validate and hand over

    We deliver to the agreed scope, validate it, and hand over with full documentation.

Scope a project

Network & Connectivity — frequently asked questions

Not sure which Network & Connectivity service fits?

Answer a few quick questions and we’ll take you straight to the right place — based on your size, environment, and goals.