Satmz
العربية

Computer and laptop support for businesses

Modern devices, managed properly

IT support — from

SAR 1,269/month, billed annually

Covers 20 laptops and 1 printer. Configure your own estate for an exact price.

Three ways to get started · fixed scope, fixed price
  • ISO 27001 — Information Security
  • ISO 9001 — Quality Management
  • ITIL v5 Certified
  • Top Managed Service Provider in Saudi Arabia — Clutch, 2023
  • Top IT Services Company in Saudi Arabia — Clutch, 2023
  • Top Cybersecurity Company in Saudi Arabia — Clutch, 2023
  • Best IT Services Company — GoodFirms

ISO 27001 Certified · ISO 9001:2015 Certified · ITIL Foundation Certified. Named Top Managed Service Provider in Saudi Arabia by Clutch, 2023. SAT Microsystems has delivered IT in the Kingdom since 2003.

What do your computers need?

Pick what fits — keep what you have running, improve something you already have, or set up something new. Each one takes you into a short configurator.

Price my IT support

We support and maintain your device fleet and the tools that manage it.

Managed Support Plan · per device/month
  • Windows & macOS laptops and desktops
  • iOS & Android mobiles
  • Thin clients
  • AVD / VDI session hosts
  • +2 more
Build my support plan

Modify or tune my IT setup

Upgrade, package, and reconfigure across the devices you already have.

Add-on / Change Request
  • Windows 10 → 11 upgrades
  • Intune policy packs
  • FSLogix profile tuning
  • App packaging & removal
  • +2 more
Configure my change

Set up something new

Stand up new device management and virtual desktops from scratch.

Project / Implementation
  • Greenfield Intune / Autopilot tenant
  • macOS MDM programme (Jamf / Intune)
  • New AVD host pool + FSLogix build
  • Fleet imaging & enrollment
Scope my project

Endpoint & Workplace

Support for the machines your staff depend on

The laptop that will not boot on a Sunday morning, the desktop three months behind on updates, the new starter with no machine ready — these are the problems that stop people working, and they are what a support plan is judged on. We look after business laptops, desktops, point-of-sale terminals, printers and tablets: monitored, patched on a schedule, and backed by a help desk your staff reach directly, around the clock, in Arabic and English.

Pricing is per device and published, and the rate falls as the fleet grows, because a hundred laptops are not a hundred times the work of one. We support businesses only, from a single office to a fleet spread across 20 cities. Rolling out a new batch of laptops, moving to Intune and Autopilot, or upgrading from Windows 10 to 11 is priced as its own job, so you see the figure before the work starts.

What’s covered

Computer and laptop support — what’s included

Exactly what Satmz covers for your endpoint & workplace — what we keep running, what we can change, and what we build new. Fixed scope, fixed price, no discovery call.

Price my IT support

Endpoint & Workplace support

Users raise tickets for device or software problems. Engineers fix them and keep your existing workplace tools running.

What we handle

  • Fix device and software problems
  • Support day-to-day user issues
  • Maintain your existing workplace tools

Devices & systems we support

  • Windows & macOS laptops and desktops
  • iOS & Android mobiles
  • Thin clients
  • AVD / VDI session hosts
  • Intune / MDM-enrolled endpoints
  • EDR & monitoring agents (Site24x7)

Small adjustments included

  • Adjust settings on an existing device
  • Install software that’s already approved in your environment
  • Fix a broken configuration

Support keeps it running — brand-new builds are a project

Scope a new project →

We do both — they just live in different lanes. Support fixes and maintains what you already have; setting up something you don’t have yet is scoped in “Set up something new”. These examples are the line on Essentials and Pro — the Ultra level also covers major upgrades and growth projects across the estate we look after.

  • Support · Fix a laptop that won’t startSet up new · Deploy a new tool to the whole company
  • Support · Reinstall approved software on a deviceSet up new · Set up 30 new laptops for new hires
  • Support · Fix a misconfigured email clientSet up new · Migrate everyone to a new device platform
Build my support plan

Modify or tune my IT setup

Endpoint & Workplace changes & upgrades

Upgrade, package, and reconfigure across the devices you already have.

Changes & upgrades we make

  • Windows 10 → 11 upgrades
  • Intune policy packs
  • FSLogix profile tuning
  • App packaging & removal
  • Driver & firmware updates
  • Autopilot configuration

What you get

  • The change implemented on your existing systems
  • A change and rollback plan for anything touched in production
  • Post-change validation and confirmation it’s working
  • A short record of exactly what changed
Configure a change

Set up something new

New Endpoint & Workplace builds & projects

Stand up new device management and virtual desktops from scratch.

What we build

  • Greenfield Intune / Autopilot tenant
  • macOS MDM programme (Jamf / Intune)
  • New AVD host pool + FSLogix build
  • Fleet imaging & enrollment

What you get

  • The new environment or system built to the agreed scope
  • Configuration and integration into your existing setup
  • Validation and testing against the defined scope
  • As-built documentation and a clean handover

Typical projects, priced

Projects priced on screen

Pick one and its price is on screen before anything is agreed.

How we deliver it — our framework

  1. 01
    You tell us what to set up

    Pick the area and how much you’re rolling out, and add any specifics.

  2. 02
    We confirm scope, timeline & price

    We define the deliverables, a timeline, and a fixed price before any work starts.

  3. 03
    We build, validate and hand over

    We deliver to the agreed scope, validate it, and hand over with full documentation.

Scope a project

Endpoint & Workplace — frequently asked questions

Not sure which computer service fits?

Answer a few quick questions and we’ll take you straight to the right place — based on your size, environment, and goals.

Help me choose →Talk to an Expert