Satmz

Data backup and disaster recovery in Saudi Arabia

When something goes wrong, you need to know you can recover

IT support — from

SAR 399/month, billed annually

Covers 20 laptops and 1 server backed up. Configure your own estate for an exact price.

Three ways to get started · fixed scope, fixed price
  • ISO 27001 — Information Security
  • ISO 9001 — Quality Management
  • ITIL v5 Certified
  • Top Managed Service Provider in Saudi Arabia — Clutch, 2023
  • Top IT Services Company in Saudi Arabia — Clutch, 2023
  • Top Cybersecurity Company in Saudi Arabia — Clutch, 2023
  • Best IT Services Company — GoodFirms

ISO 27001 Certified · ISO 9001:2015 Certified · ITIL Foundation Certified. Named Top Managed Service Provider in Saudi Arabia by Clutch, 2023. SAT Microsystems has delivered IT in the Kingdom since 2003.

Backup & Recovery

A backup only counts once it has been restored

Most businesses have backups. Far fewer know whether those backups would actually bring them back — a job that has been failing quietly for weeks, a copy that sits in the same room as the server it protects, a restore nobody has ever tried. We look after the backup systems you already run: failed jobs fixed, data restored when you need it, and schedules and retention adjusted within your plan.

What is backed up is priced on its own and published. When the honest answer is that the backup needs more than maintenance — an off-site or cloud copy, a new backup platform, a disaster-recovery site, or a regular restore-test cycle — each is a separate job, priced on screen before it starts.

What’s covered

Backup and recovery services — what’s included

Exactly what Satmz covers for your backup & recovery — what we keep running, what we can change, and what we build new. Fixed scope, fixed price, no discovery call.

Price my IT support

Backup & Recovery support

Contact us when a backup fails or you need data restored. Engineers fix the issue or recover your data.

What we handle

  • Monitor backup success and failures on request
  • Restore data from your existing backups
  • Fix failing or broken backup jobs

Devices & systems we support

  • Backup jobs (Veeam / Azure Backup)
  • Replication health
  • Backup repositories
  • Restore requests
  • Backup agents

Small adjustments included

  • Adjust backup schedules within your existing plan
  • Change retention within your current limits
  • Reconfigure an existing backup job

Support keeps it running — brand-new builds are a project

Scope a new project →

We do both — they just live in different lanes. Support fixes and maintains what you already have; setting up something you don’t have yet is scoped in “Set up something new”. These examples are the line on Essentials and Pro — the Ultra level also covers major upgrades and growth projects across the estate we look after.

  • Support · Restore files a user deleted by mistakeSet up new · Add a new server to the backup plan
  • Support · Fix a nightly backup that keeps failingSet up new · Design a disaster recovery strategy
  • Support · Change an existing job’s scheduleSet up new · Increase backup storage capacity
Build my support plan

Modify or tune my IT setup

Backup & Recovery changes & upgrades

Adjust retention, policies, and tooling on your existing backup setup.

Changes & upgrades we make

  • Retention / policy changes
  • Backup tool upgrades
  • Repository cleanup
  • Restore-test cycles
  • Resilience tuning

What you get

  • The change implemented on your existing systems
  • A change and rollback plan for anything touched in production
  • Post-change validation and confirmation it’s working
  • A short record of exactly what changed
Configure a change

Set up something new

New Backup & Recovery builds & projects

Design and build new backup and disaster-recovery capability.

What we build

  • New backup solution deployment
  • Replication configuration
  • DR site build
  • BCDR architecture & DR-testing programme

What you get

  • The new environment or system built to the agreed scope
  • Configuration and integration into your existing setup
  • Validation and testing against the defined scope
  • As-built documentation and a clean handover

How we deliver it — our framework

  1. 01
    You tell us what to set up

    Pick the area and how much you’re rolling out, and add any specifics.

  2. 02
    We confirm scope, timeline & price

    We define the deliverables, a timeline, and a fixed price before any work starts.

  3. 03
    We build, validate and hand over

    We deliver to the agreed scope, validate it, and hand over with full documentation.

Scope a project

Backup & Recovery — frequently asked questions

Not sure which backup service fits?

Answer a few quick questions and we’ll take you straight to the right place — based on your size, environment, and goals.