IT support in Makkah
Hotels, retail and hospitality that cannot afford a system failure in peak season — monitored continuously, priced per device, published up front.
Who we look after in Makkah
Makarem Ajyad HotelHospitality
IHGInternational hotel group
- On site
- On-site visits scheduled to your response band
- Response
- Committed per level, stated on the plan — not negotiated later
- Help desk
- Arabic and English, around the clock
What IT support looks like in Makkah
IT in Makkah runs on a calendar nobody else has. Hotels, catering, retail and transport operators here spend most of the year at one level of demand and then a short period at several times it, and the systems that cope are the ones that were maintained in the quiet months rather than patched during the peak. That shapes what support looks like: network support on the wireless and firewalls that carry far more load than their day-to-day average, computer support across front-desk and back-office machines, and CCTV that is actually verified as recording rather than assumed. Backup and Microsoft 365 support sit underneath, because the booking records and the staff accounts are the things a hotel genuinely cannot rebuild. Where a business runs several outlets rather than one site, the branch plan is usually the better shape — a published figure per location instead of a total renegotiated each season. Every area carries a rate you can read on this site rather than a seasonal quote that arrives when demand is already high.
What we support
Priced before you call
Each area is priced on its own for a 20-person office in Makkah, so you can cover the parts you want and leave the rest. The rate falls as your estate grows.
Computer support
20 laptops and 1 printer
FromSAR 1,269/month
Price your ownNetwork support
1 firewall, 1 switch and 2 wireless access points
FromSAR 276/month
Price your ownCybersecurity
20 staff on multi-factor sign-in and 20 devices on antivirus
FromSAR 300/month
Price your ownMicrosoft 365 support
20 Microsoft 365 users
FromSAR 400/month
Price your ownServer support
1 physical server and 1 virtual machine
FromSAR 378/month
Price your ownData backup and recovery
20 laptops and 1 server backed up
FromSAR 399/month
Price your ownCCTV installation and maintenance
4 cameras and 1 recorder
FromSAR 45/month
Price your ownCover several areas together
Pick the areas that apply to you and price them in one plan. The per-device rate falls as the estate grows, so together is cheaper than the same areas bought separately.
Shops · clinics · restaurants
Running branches in Makkah?
Priced per branch rather than as one estate — tills, cameras and network at each site — so opening another location is a known number rather than a renegotiation.
FromSAR 396/branch/month
Retail & branch supportThese are Essentials prices — our entry level.
Pro and Ultra add faster response commitments, deeper administration and more hands-on work, and cost more. Every figure is the annual-billing rate. See how each area is priced.
Questions
Working with us in Makkah
See what it costs before you speak to anyone
Configure your estate, get an itemised quotation on screen and a proposal you can forward. Nothing is charged.
