IT support in Madinah
Hospitality, retail and healthcare supported remotely around the clock, with the response commitment stated on the plan rather than agreed after an incident.
Who we look after in Madinah
Taiba Madinah HotelHospitality
Aqeeq HotelsHospitality
IHGInternational hotel group
- On site
- On-site visits scheduled to your response band
- Response
- Committed per level, stated on the plan — not negotiated later
- Help desk
- Arabic and English, around the clock
What IT support looks like in Madinah
Madinah businesses tend to run lean IT with high consequences: a hotel where the front desk cannot check anyone in if the network drops, a pharmacy chain where the till and the stock system are the same machine, a clinic where records have to be both available and protected. Most have no on-site technical person, which makes remote monitoring the whole game — a problem found and fixed before anyone notices beats a fast response to a phone call. Computer support, network support and data backup are where nearly every plan here starts; Microsoft 365 support and cybersecurity come next, usually once a supplier or an insurer asks. Each is priced separately, and the figure is on the site rather than in a proposal. Hospitality is the other pattern here: hotels where the front desk cannot check anyone in if the network drops, and where the significant maintenance has to happen outside the periods that matter most. Where a business runs several outlets rather than one site, the branch plan is usually the better shape — a published figure per location instead of a total renegotiated whenever another opens.
What we support
Priced before you call
Each area is priced on its own for a 20-person office in Madinah, so you can cover the parts you want and leave the rest. The rate falls as your estate grows.
Computer support
20 laptops and 1 printer
FromSAR 1,269/month
Price your ownNetwork support
1 firewall, 1 switch and 2 wireless access points
FromSAR 276/month
Price your ownCybersecurity
20 staff on multi-factor sign-in and 20 devices on antivirus
FromSAR 300/month
Price your ownMicrosoft 365 support
20 Microsoft 365 users
FromSAR 400/month
Price your ownServer support
1 physical server and 1 virtual machine
FromSAR 378/month
Price your ownData backup and recovery
20 laptops and 1 server backed up
FromSAR 399/month
Price your ownCCTV installation and maintenance
4 cameras and 1 recorder
FromSAR 45/month
Price your ownCover several areas together
Pick the areas that apply to you and price them in one plan. The per-device rate falls as the estate grows, so together is cheaper than the same areas bought separately.
Shops · clinics · restaurants
Running branches in Madinah?
Priced per branch rather than as one estate — tills, cameras and network at each site — so opening another location is a known number rather than a renegotiation.
FromSAR 396/branch/month
Retail & branch supportThese are Essentials prices — our entry level.
Pro and Ultra add faster response commitments, deeper administration and more hands-on work, and cost more. Every figure is the annual-billing rate. See how each area is priced.
Questions
Working with us in Madinah
See what it costs before you speak to anyone
Configure your estate, get an itemised quotation on screen and a proposal you can forward. Nothing is charged.
