IT support in NEOM
Contractor and project-office IT for one of the largest construction programmes in the world — monitored remotely, priced per device, published up front.
Who we look after in NEOM
UrbaconContractor
- On site
- On-site visits scheduled to your response band
- Response
- Committed per level, stated on the plan — not negotiated later
- Help desk
- Arabic and English, around the clock
What IT support looks like in NEOM
IT at NEOM is project IT, and it behaves differently from anything in an established city. Estates are built for a phase of work rather than for a permanent office: a site cabin becomes a project office, headcount doubles for a period and then moves, and the network holding it together was installed quickly by people whose main job was something else. What that demands is not sophistication but discipline — knowing what devices exist, keeping them patched, monitoring the links that connect a site to a head office hundreds of kilometres away, and being able to stand a new location up without starting from scratch each time. Computer support covers the machines, network support covers the connection, and backup protects the drawings, records and correspondence that a construction programme genuinely cannot lose. Cybersecurity is priced component by component, which suits projects where contractor access is the real exposure. Every area is published separately, so a project office can be priced in about three minutes and the same figures apply when the next one opens.
What we support
Priced before you call
Each area is priced on its own for a 20-person office in NEOM, so you can cover the parts you want and leave the rest. The rate falls as your estate grows.
Computer support
20 laptops and 1 printer
FromSAR 1,269/month
Price your ownNetwork support
1 firewall, 1 switch and 2 wireless access points
FromSAR 276/month
Price your ownCybersecurity
20 staff on multi-factor sign-in and 20 devices on antivirus
FromSAR 300/month
Price your ownMicrosoft 365 support
20 Microsoft 365 users
FromSAR 400/month
Price your ownServer support
1 physical server and 1 virtual machine
FromSAR 378/month
Price your ownData backup and recovery
20 laptops and 1 server backed up
FromSAR 399/month
Price your ownCCTV installation and maintenance
4 cameras and 1 recorder
FromSAR 45/month
Price your ownCover several areas together
Pick the areas that apply to you and price them in one plan. The per-device rate falls as the estate grows, so together is cheaper than the same areas bought separately.
Shops · clinics · restaurants
Running branches in NEOM?
Priced per branch rather than as one estate — tills, cameras and network at each site — so opening another location is a known number rather than a renegotiation.
FromSAR 396/branch/month
Retail & branch supportThese are Essentials prices — our entry level.
Pro and Ultra add faster response commitments, deeper administration and more hands-on work, and cost more. Every figure is the annual-billing rate. See how each area is priced.
Questions
Working with us in NEOM
See what it costs before you speak to anyone
Configure your estate, get an itemised quotation on screen and a proposal you can forward. Nothing is charged.
