Satmz

IT support in Dhahran

Corporate and technical estates in the Kingdom’s engineering capital — supported remotely around the clock, with every rate published before you call.

Who we look after in Dhahran

  • Arabian DrillingArabian Drilling
  • ElectroElectro
On site
On-site visits scheduled to your response band
Response
Committed per level, stated on the plan — not negotiated later
Help desk
Arabic and English, around the clock
  • ISO 27001 — Information Security
  • ISO 9001 — Quality Management
  • ITIL v5 Certified
  • Top Managed Service Provider in Saudi Arabia — Clutch, 2023
  • Top IT Services Company in Saudi Arabia — Clutch, 2023
  • Top Cybersecurity Company in Saudi Arabia — Clutch, 2023
  • Best IT Services Company — GoodFirms

ISO 27001 Certified · ISO 9001:2015 Certified · ITIL Foundation Certified. Named Top Managed Service Provider in Saudi Arabia by Clutch, 2023. SAT Microsystems has delivered IT in the Kingdom since 2003.

What IT support looks like in Dhahran

Dhahran runs on engineering, and the IT estates here are more technical than most. Corporate offices, engineering consultancies, contractors and the education and research organisations around them tend to arrive with real infrastructure already in place and a clear idea of what they want done with it — which changes the conversation from "what should we buy" to "who is going to run this properly". Server support here is closer to platform administration than firefighting: patching on agreed windows, capacity watched before it becomes an incident, virtual machines that multiplied during a project and were never cleaned up. Network support covers the firewalls and core switching a technical office cannot work without, monitored continuously so a fault raises a ticket rather than a complaint. Computer support handles the workstations, which in Dhahran are more likely to be specified for engineering software than for email. Microsoft 365 support is priced per person, cybersecurity per component, and backup by what is actually being protected. Whether it reaches you described as managed IT services, outsourced IT or an IT AMC, every area carries a rate you can read on this page and price yourself in about three minutes.

What we support

Priced before you call

Each area is priced on its own for a 20-person office in Dhahran, so you can cover the parts you want and leave the rest. The rate falls as your estate grows.

These are Essentials prices — our entry level.

Pro and Ultra add faster response commitments, deeper administration and more hands-on work, and cost more. Every figure is the annual-billing rate. See how each area is priced.

Questions

Working with us in Dhahran

See what it costs before you speak to anyone

Configure your estate, get an itemised quotation on screen and a proposal you can forward. Nothing is charged.