IT support in Dammam
Industrial estates, contractors and the supply chain around them — supported remotely around the clock, with an engineer on site when the job needs hands.
Who we look after in Dammam
Arabian Drilling
Electro
- On site
- On-site visits scheduled to your response band
- Response
- Committed per level, stated on the plan — not negotiated later
- Help desk
- Arabic and English, around the clock
What IT support looks like in Dammam
Dammam IT is shaped by industry. Contractors, logistics operators, fabrication and the long tail of suppliers around the petrochemical sector make up most of what we look after here, and the estates reflect it: an office network that looks like any other, plus a yard, a warehouse or a plant where the conditions are harder and the downtime costs more per hour. So computer support covers the desks and the ruggedised machines alike, network support covers the links between office and site, and server support and tested backup matter more than usual because the systems tracking jobs and stock are the ones the business runs on. Cybersecurity matters here more than the size of the businesses suggests, because contractor and third-party access is the common exposure on industrial estates — accounts that outlive the project they were created for. It is priced component by component, so multi-factor sign-in and privileged-account management can be taken without buying a whole security package. Whether it is quoted to you as managed IT services or an IT AMC, every area here carries a published rate you can check before you call, and price yourself in about three minutes.
What we support
Priced before you call
Each area is priced on its own for a 20-person office in Dammam, so you can cover the parts you want and leave the rest. The rate falls as your estate grows.
Computer support
20 laptops and 1 printer
FromSAR 1,269/month
Price your ownNetwork support
1 firewall, 1 switch and 2 wireless access points
FromSAR 276/month
Price your ownCybersecurity
20 staff on multi-factor sign-in and 20 devices on antivirus
FromSAR 300/month
Price your ownMicrosoft 365 support
20 Microsoft 365 users
FromSAR 400/month
Price your ownServer support
1 physical server and 1 virtual machine
FromSAR 378/month
Price your ownData backup and recovery
20 laptops and 1 server backed up
FromSAR 399/month
Price your ownCCTV installation and maintenance
4 cameras and 1 recorder
FromSAR 45/month
Price your ownCover several areas together
Pick the areas that apply to you and price them in one plan. The per-device rate falls as the estate grows, so together is cheaper than the same areas bought separately.
Shops · clinics · restaurants
Running branches in Dammam?
Priced per branch rather than as one estate — tills, cameras and network at each site — so opening another location is a known number rather than a renegotiation.
FromSAR 396/branch/month
Retail & branch supportThese are Essentials prices — our entry level.
Pro and Ultra add faster response commitments, deeper administration and more hands-on work, and cost more. Every figure is the annual-billing rate. See how each area is priced.
Questions
Working with us in Dammam
See what it costs before you speak to anyone
Configure your estate, get an itemised quotation on screen and a proposal you can forward. Nothing is charged.
