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AI, Automation & IoT

How to use RPA to increase back office?

by 13.11.2019

Isaac Asimov, the renowned sci-fi author and professor of biochemistry at Boston University, famously said that he does not fear computers. Instead, his actual fear was the lack of any computer. While Asimov did not see the present day, the century is most definitely seeing the use and application of technology.

Interestingly, technology itself has evolved by aeons and currently stands at the gates of a new frontier; that of RPA or Robotic Process Automation. AI (Artificial Intelligence) is the driving force behind the functioning of RPA, and subsequently, it thrives on data.

With increased proficiency in assimilation and processing of data, the efficiency of back-office can be immensely increased using RPA. The different ways of using RPA to increase efficiency are discussed below.

Approach towards automation

Beginning with RPA, it is essential that users understand the proper way of approaching it. While most entrepreneurs and businessmen approach it with a view of replacing existing manual force, automation does not necessarily benefit as a replacement.

The most efficient way of selecting and implementing RPA is looking for the processes which can be automated.

Instead of replacing job roles, replacing functions ensure that RPA is used as an upgrade rather than a substitute.

Vitally, this can open up the manual force for more intricate processes, ones which cannot be handled by automation.

While most back-office processes are data-oriented and can be handled by RPA; providing manual force with the time to handle independent processes can lead to highly increased efficiency. Accounting departments estimate the requirement of manual force to reduce to around 41% from 69%.

Choosing the right process

There are many types of RPA software which can be incorporated in a back-office. Consequently, it becomes very important to choose the right software. Simply choosing software which is easy to implement with current hardware is unwise especially because this can seriously hamper the overall functioning.

While choosing software, entrepreneurs must make a proper balance between available hardware and necessity. While the latter generally takes the primary seat in terms of importance, minor compromises might be in order to cope with the expenses.

Maximising resource usage does not mean improper or wasteful usage, and it is important to keep this in mind while selecting the RPA software. It is also vital to keep in mind that using RPA can effectively change job roles or functioning strategies. Entrepreneurs, as well as executives, must be adaptable to this.

Client engagement

Client engagement was predominantly a front-office job. However, with evolving times, back-office has also got involved in client management and interaction. From handling different clients to client communication on research, feedback, or problem-solving capacity; engagement is vital to increase efficiency.

While most of these functions cannot be replicated or substituted by RPA; there are a few aspects where it can improve efficiency manifold. While some problem-solving issues require manual handling, most of it can be handled by RPA along with feedback oriented researches.

RPA has already proven itself as an efficient manager in many repetitive processes, be it back-office or front-office. With proper implementation, they can improve the functioning of any business by leaps and bound, rather than just replacing prevalent systems.

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Identity and Access Management:

Identity and access management (IAM) is a set of business processes, policies, and technologies that make it easier to manage electronic or digital identities. Information technology (IT) managers can control user access to critical information within their organizations by implementing an IAM framework.

Single sign-on systems, two-factor authentication, multifactor authentication, and privileged access management are examples of IAM systems. These technologies also enable the secure storage of identity and profile data, as well as data governance functions to ensure that only necessary and relevant data is shared.

What is the significance of IAM?

Businesses and IT departments are under increasing regulatory and organizational pressure to safeguard access to corporate resources. As a result, they can no longer assign and track user privileges using manual and error-prone processes. IAM automates these tasks while also allowing for granular access control and auditing of all corporate assets on-premises and in the cloud.

IAM, with its ever-expanding set of features such as biometrics, behavioral analytics, and AI, is well suited to the rigors of the new security landscape. For example, IAM’s tight control over resource access in highly distributed and dynamic environments aligns with the industry’s transition from firewalls to zero-trust models, as well as with IoT security requirements.

While IT professionals may believe that IAM is only for larger organizations with larger budgets, the technology is available to businesses of all sizes.

Advanced Threat Management

We assess, prevent, detect, and respond to the security threats of our customers and provide 24x7 security monitoring services. Our digital assets must be protected against hacking in this day and age of interconnectedness. Cybercrime is on the rise, and cybercriminals are increasingly using sophisticated tools, advanced techniques & diverse cyber-attack systems. In addition, cloud and hybrid environment has further expanded the threat landscape, making Threat Detection more challenging than ever.

An efficient and effective security monitoring & threat detection mechanism is the need of the hour. In order to safeguard critical information assets, organizations must take a targeted approach to Threat Detection and Incident Response, as well as advanced malware analysis, threat intelligence, cyber forensics, and red teaming.

Over the last two decades, SAT Microsystems Cyber Security & Risk Management team has helped our clients strengthen their ability to detect and manage security threats & risks. Our Advanced Threat Management (ATM) capability includes Threat Detection, Threat Response, Threat Intelligence, Red Teaming, Threat Eradication & Recovery services.

Data (Information) Security

Data (Information) Security : is the process of safeguarding critical and sensitive data from potential compromise, modification or loss. In today’s world, data is growing at an unprecedented rate, making it critical to protect sensitive data from potential misuse. Data Privacy regulations deal with the handling of personal or financial data. Data privacy concerns arise when data is shared with third parties without the consent of its owner. Data breaches can cause the organizations heavy damage in terms of penalties or reputation loss.

SOC

The security operations center (SOC) is responsible for monitoring, preventing, detecting, investigating, and responding to cyber threats around the clock. SAT Microsystems SOC professionals are in charge of monitoring and safeguarding the organization's assets, which include intellectual property, personnel data, business systems, and brand integrity. SAT Microsystems SOC professionals is in charge of implementing the organization's overall cybersecurity strategy and serving as the focal point for coordinated efforts to monitor, assess, and defend against cyberattacks.

SAT Microsystems teams always stay one step ahead of attackers. We will collaborate with you to optimize user accessibility and network performance by implementing a strong security strategy that keeps you secure, is compatible with current regulations and best practices, and adapts in response to changing security threats

SIEM

SIEM and SOC are two of the most well-known and important acronyms in cybersecurity. Understanding the SOC vs SIEM relationship – specifically, how Security Information and Event Management solutions fit into the Security Operations Center – is critical to overcoming some of the most common security challenges.

SAT Microsystems provide a managed Security Information and Event Management (SIEM) solution that continuously monitors the integrity of your whole IT system and generates an alert if any possible defects are discovered.

We regularly check your security compliance status to limit the possibility of a security breach, with a strong emphasis on prevention. You'll get frequent, thorough information on the condition of your systems, and we'll let you know if we have to take any action as a consequence of an identified threat.

Incident Response :

  • The steps taken to prepare for, detect, contain, and recover from a data breach are referred to as incident response .
  • SAT Microsystems Incident Response steps.
  • The company's approach to incident response.
  • Each phase of incident response necessitates specific activities.
  • Roles and responsibilities in carrying out IR activities
  • Pathways of communication between the incident response team and the rest of the organization.
  • Metrics to assess the efficacy of its IR capabilities

MDR

Outsourced cybersecurity services meant to safeguard your data and assets even if a threat evades typical enterprise security procedures are referred to as managed detection and response (MDR).

An MDR security platform is a sophisticated 24/7 security control that frequently incorporates a wide variety of essential security functions, such as cloud-managed security for enterprises that cannot operate their own security operations center. MDR services integrate sophisticated analytics, threat intelligence, and human knowledge in incident investigation and response at the host and network levels.

Benefits of Managed Detection and Response (MDR)

Monitoring 24 hours a day, seven days a week, and better communication channels with expert SOC analysts.

Without adding full-time employees and resources, experienced security analysts manage your organization's defenses.

Endpoint threat detection and response service that is fully controlled.

Threat detection has been improved, and detection coverage has been expanded.

Expert assessment of alarms and occurrences, as well as follow-up activities

EDR

EDR (end point detection and response)

Endpoint detection and response (EDR), sometimes known as endpoint detection and threat response (EDTR), is a type of endpoint security system that continually monitors end-user devices in order to identify and respond to cyber threats such as ransomware and malware.

 

Why is EDR Important?

All businesses should be aware that given enough motivation, time, and money, attackers will ultimately develop a means to breach your defenses, no matter how advanced they are. Here are some convincing reasons why EDR should be a component of your endpoint security strategy.

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Sat Microsystems and Microsoft have proven to be reliable business partners. Sat Microsystems' collaboration is in line with the 'new' and 'future.'

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Our Cloud Migration Competencies and Capabilities

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An Office 365 migration should be quick and seamless. And you get that from working with a SAT Microsystems experts.

Migrating to Office 365 is a necessary first step toward modernizing your data center. It can be difficult to manage on-premises versions of messaging, document management, collaboration, and conferencing. You can't afford downtime as you begin your transition to Office 365 Cloud Computing.

SAT Microsystems Technology Partners is your Office 365 cloud migration expert. Our technical and business expertise ensures that your company's transition goes as smoothly as possible. We excel in both the most complex and simple environments, making it easy for you.

Managed IT Services

Title: Learn about our adaptable Managed IT Services. When you need us, we'll be there for you!

Outsourcing Managed IT Service Provider is the most cost-effective approach to maintain your systems current and on top of growing security risks.

We provide a variety of managed IT services to keep your infrastructure and systems up and running and safe. When we collaborate with you, we consider your system usage, size, business processes, and budget, and we design a managed service package around how you wish to operate.

Of course, regardless of how large or little your company is, our IT support services proactively analyze your security, infrastructure, and system performance and notify you if there are any areas of concern or network upgrades.

Furthermore, as a Managed Security Service Provider (MSSP), we will focus on prevention before monitoring and detecting threats to your system in real time, taking prompt action when necessary, and keeping you informed to secure your organization.Cloud and data center workloads: Reshape, integrate, and maintain your cloud and infrastructure workflows to fully benefit from the SAT Microsystems.

ITIL and ITSM

Many businesses are seizing the opportunities presented by digital transformation. These organizations understand that such transformations must be in sync with the requirements for stability, predictability, operational agility, and organizational velocity.

As a result, improving and expanding capabilities in IT service management is the goal! In line with this information, SAT Microsystems has become the most preferred information technology service provider in ITIL and ITSM operations of all companies in the world.

Sayfa2

Many businesses are seizing the opportunities presented by digital transformation. These organizations understand that such transformations must be in sync with the requirements for stability, predictability, operational agility, and organizational velocity.

As a result, improving and expanding capabilities in IT service management is the goal! In line with this information, SAT Microsystems has become the most preferred information technology service provider in ITIL and ITSM operations of all companies in the world.

Sayfa3

Many businesses are seizing the opportunities presented by digital transformation. These organizations understand that such transformations must be in sync with the requirements for stability, predictability, operational agility, and organizational velocity.

As a result, improving and expanding capabilities in IT service management is the goal! In line with this information, SAT Microsystems has become the most preferred information technology service provider in ITIL and ITSM operations of all companies in the world.