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Robotic Process Automation Uncategorized

5 important things for RPA implementation

by 24.11.2021
  1. Not maintaining communication with the IT department throughout delivery

Communication with IT should not be limited to getting buy-in at the outset but become an ongoing activity.  At various points in the delivery of a new RPA process, IT colleagues can provide real support to limit any operational impacts.  For example, they can provide access to test environments for the purposes of building and testing processes, support on roles and permissions within an application, and crucially, knowledge of upcoming changes – as part of IT release cycles for an application – that may impact live processes. Regular contact with IT is important to ensure delivery of a new process is smooth – so the ‘live’ process remains operational.

  1. Not having a clear strategy for the use of RPA across the business

Ideally, any Robotic Process Automation project should make businesses operate more fluidly and efficiently.  However, without a clear strategy on how RPA is going to be deployed and utilized, there is a risk that it just becomes the driving force of a standalone business function.

Having a clear vision for the use of RPA ensures that the right RPA software is chosen to meet the collective needs of the many – not the few. For example, this could include linking Robotic Process Automation to strategic imperatives such as ‘increasing efficiency’ or ‘increasing agility’ outlined by the Board of Directors. This also ensures that the software can fully integrate into existing IT frameworks and support mechanisms – delivering a more harmonious infrastructure.

  1. Not being aware of the hidden costs of RPA

Whilst recent developments in the RPA market have removed some costs, there will always be some initial expenditure to get RPA up and running and then to keep it operational. Budget for the build phase – including the provisioning of IT infrastructure such as databases, physical/virtual machines, etc., and IT resource time to get RPA up and running.  Also, account for additional consultancy costs from partner companies.

Running costs are again largely time-related and center around the ongoing delivery and maintenance of processes, maintenance of underlying infrastructure and support, etc.  There may be additional roles created because of RPA, which may add salary costs.  All of this needs to be factored into business cases for RPA.

  1. Not setting realistic expectations

“RPA is a tool, not the tool.”  RPA should not be the ‘go-to solution for every business problem; it is one of several options available and should form part of a wider strategy on the use of technology. There is still a need for human intervention to manage exceptions.  So, taking a human user completely out of the equation through the implementation of RPA is likely to lead to operational challenges later.  Exceptions will be thrown due to business rules not being met and/or applications not responding as expected.  Human users need to be on hand to help address these exceptions.

  1. Not selecting the correct process for automation

RPA works best where processes are repetitive, rules-based, high volume, and do not require human judgment. It becomes more challenging where processes are non-standardized and require frequent human intervention to complete – such as interacting with customers or working with process variability. Even processes that pass the obvious criteria may not ultimately be the best ‘candidates’ for automation – at least not initially.  For example, automating an inefficient process, can potentially only speed up the inefficiency.  More benefit could be gained from either making the process more efficient, prior to automating – or by redesigning the process during the design phase of delivery.

A smooth RPA implementation is more likely to result where processes have gone through a thorough selection process using personnel the Business, IT, and the RPA team. Typical selection criteria could include processes where there is an increased need for regulatory compliance and processes where errors are costly, or where the ability to scale up operations whilst minimizing costs is important. Establishing clear selection criteria, and having relevant approval to proceed with automation should be the best route to success.

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Identity and access management (IAM) is a set of business processes, policies, and technologies that make it easier to manage electronic or digital identities. Information technology (IT) managers can control user access to critical information within their organizations by implementing an IAM framework.

Single sign-on systems, two-factor authentication, multifactor authentication, and privileged access management are examples of IAM systems. These technologies also enable the secure storage of identity and profile data, as well as data governance functions to ensure that only necessary and relevant data is shared.

What is the significance of IAM?

Businesses and IT departments are under increasing regulatory and organizational pressure to safeguard access to corporate resources. As a result, they can no longer assign and track user privileges using manual and error-prone processes. IAM automates these tasks while also allowing for granular access control and auditing of all corporate assets on-premises and in the cloud.

IAM, with its ever-expanding set of features such as biometrics, behavioral analytics, and AI, is well suited to the rigors of the new security landscape. For example, IAM’s tight control over resource access in highly distributed and dynamic environments aligns with the industry’s transition from firewalls to zero-trust models, as well as with IoT security requirements.

While IT professionals may believe that IAM is only for larger organizations with larger budgets, the technology is available to businesses of all sizes.

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An efficient and effective security monitoring & threat detection mechanism is the need of the hour. In order to safeguard critical information assets, organizations must take a targeted approach to Threat Detection and Incident Response, as well as advanced malware analysis, threat intelligence, cyber forensics, and red teaming.

Over the last two decades, SAT Microsystems Cyber Security & Risk Management team has helped our clients strengthen their ability to detect and manage security threats & risks. Our Advanced Threat Management (ATM) capability includes Threat Detection, Threat Response, Threat Intelligence, Red Teaming, Threat Eradication & Recovery services.

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Data (Information) Security : is the process of safeguarding critical and sensitive data from potential compromise, modification or loss. In today’s world, data is growing at an unprecedented rate, making it critical to protect sensitive data from potential misuse. Data Privacy regulations deal with the handling of personal or financial data. Data privacy concerns arise when data is shared with third parties without the consent of its owner. Data breaches can cause the organizations heavy damage in terms of penalties or reputation loss.

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The security operations center (SOC) is responsible for monitoring, preventing, detecting, investigating, and responding to cyber threats around the clock. SAT Microsystems SOC professionals are in charge of monitoring and safeguarding the organization's assets, which include intellectual property, personnel data, business systems, and brand integrity. SAT Microsystems SOC professionals is in charge of implementing the organization's overall cybersecurity strategy and serving as the focal point for coordinated efforts to monitor, assess, and defend against cyberattacks.

SAT Microsystems teams always stay one step ahead of attackers. We will collaborate with you to optimize user accessibility and network performance by implementing a strong security strategy that keeps you secure, is compatible with current regulations and best practices, and adapts in response to changing security threats

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SIEM and SOC are two of the most well-known and important acronyms in cybersecurity. Understanding the SOC vs SIEM relationship – specifically, how Security Information and Event Management solutions fit into the Security Operations Center – is critical to overcoming some of the most common security challenges.

SAT Microsystems provide a managed Security Information and Event Management (SIEM) solution that continuously monitors the integrity of your whole IT system and generates an alert if any possible defects are discovered.

We regularly check your security compliance status to limit the possibility of a security breach, with a strong emphasis on prevention. You'll get frequent, thorough information on the condition of your systems, and we'll let you know if we have to take any action as a consequence of an identified threat.

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  • Roles and responsibilities in carrying out IR activities
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  • Metrics to assess the efficacy of its IR capabilities

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Outsourced cybersecurity services meant to safeguard your data and assets even if a threat evades typical enterprise security procedures are referred to as managed detection and response (MDR).

An MDR security platform is a sophisticated 24/7 security control that frequently incorporates a wide variety of essential security functions, such as cloud-managed security for enterprises that cannot operate their own security operations center. MDR services integrate sophisticated analytics, threat intelligence, and human knowledge in incident investigation and response at the host and network levels.

Benefits of Managed Detection and Response (MDR)

Monitoring 24 hours a day, seven days a week, and better communication channels with expert SOC analysts.

Without adding full-time employees and resources, experienced security analysts manage your organization's defenses.

Endpoint threat detection and response service that is fully controlled.

Threat detection has been improved, and detection coverage has been expanded.

Expert assessment of alarms and occurrences, as well as follow-up activities

EDR

EDR (end point detection and response)

Endpoint detection and response (EDR), sometimes known as endpoint detection and threat response (EDTR), is a type of endpoint security system that continually monitors end-user devices in order to identify and respond to cyber threats such as ransomware and malware.

 

Why is EDR Important?

All businesses should be aware that given enough motivation, time, and money, attackers will ultimately develop a means to breach your defenses, no matter how advanced they are. Here are some convincing reasons why EDR should be a component of your endpoint security strategy.

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Migrating to Office 365 is a necessary first step toward modernizing your data center. It can be difficult to manage on-premises versions of messaging, document management, collaboration, and conferencing. You can't afford downtime as you begin your transition to Office 365 Cloud Computing.

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Outsourcing Managed IT Service Provider is the most cost-effective approach to maintain your systems current and on top of growing security risks.

We provide a variety of managed IT services to keep your infrastructure and systems up and running and safe. When we collaborate with you, we consider your system usage, size, business processes, and budget, and we design a managed service package around how you wish to operate.

Of course, regardless of how large or little your company is, our IT support services proactively analyze your security, infrastructure, and system performance and notify you if there are any areas of concern or network upgrades.

Furthermore, as a Managed Security Service Provider (MSSP), we will focus on prevention before monitoring and detecting threats to your system in real time, taking prompt action when necessary, and keeping you informed to secure your organization.Cloud and data center workloads: Reshape, integrate, and maintain your cloud and infrastructure workflows to fully benefit from the SAT Microsystems.

ITIL and ITSM

Many businesses are seizing the opportunities presented by digital transformation. These organizations understand that such transformations must be in sync with the requirements for stability, predictability, operational agility, and organizational velocity.

As a result, improving and expanding capabilities in IT service management is the goal! In line with this information, SAT Microsystems has become the most preferred information technology service provider in ITIL and ITSM operations of all companies in the world.

Sayfa2

Many businesses are seizing the opportunities presented by digital transformation. These organizations understand that such transformations must be in sync with the requirements for stability, predictability, operational agility, and organizational velocity.

As a result, improving and expanding capabilities in IT service management is the goal! In line with this information, SAT Microsystems has become the most preferred information technology service provider in ITIL and ITSM operations of all companies in the world.

Sayfa3

Many businesses are seizing the opportunities presented by digital transformation. These organizations understand that such transformations must be in sync with the requirements for stability, predictability, operational agility, and organizational velocity.

As a result, improving and expanding capabilities in IT service management is the goal! In line with this information, SAT Microsystems has become the most preferred information technology service provider in ITIL and ITSM operations of all companies in the world.